Return Policy

Stock Material

For stock items purchased at the counter or from your inside sales team, Baynes will provide full credit upon return within 30 days for items that are returned in the same condition and packaging as originally purchased. Please provide the original invoice number upon return.

Direct Ship or Non-Stock Returns

Upon return of un-used, packaged products in re-saleable condition, Baynes will request an RGA from the original manufacturer. Manufacturer terms and conditions for re-stocking charges and freight will apply. Please note that non-stock factory returns will take up to 60 days upon return for processing. Baynes will make every effort to expedite this process.

Defective Material

Baynes will facilitate return of defective material according to the manufacturer's warranty.


Custom made and discontinued products are not returnable for credit.